Technical Support

Contact Information

Email Support

saviourdog@gmail.com

Response time: 24-48 hours

Business Hours

Monday - Friday

9:00 AM - 6:00 PM (UTC)

Frequently Asked Questions

How do I get started?

Download our app from the App Store, create an account, and follow the onboarding tutorial. Most features are available immediately after registration.

Is my data secure?

Yes, we use industry-standard encryption and security measures to protect your data. Please refer to our Privacy Policy for detailed information about data handling.

Can I cancel my subscription?

You can cancel your subscription at any time through your App Store account settings. Your subscription will remain active until the end of the current billing period.

What devices are supported?

Our applications support iOS 13.0 and later. For the best experience, we recommend using the latest version of iOS on supported devices.

Troubleshooting

App Performance Issues

Force close and restart the app
Ensure you have the latest app version
Restart your device
Check available storage space

Login or Account Issues

Verify your email address and password
Check your internet connection
Use the "Forgot Password" feature if needed
Clear app cache and try again

Feature Not Working

Update to the latest app version
Check if the feature requires a subscription
Verify your internet connection
Try logging out and back in

Report a Bug

If you encounter a bug or technical issue, please help us improve by providing detailed information:

Device model and iOS version
App version number
Steps to reproduce the issue
Screenshots or screen recordings (if applicable)
Error messages (if any)

Send this information to saviourdog@gmail.com and we'll investigate promptly.

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please share them with us at saviourdog@gmail.com. While we can't implement every suggestion, we carefully consider all feedback for future updates.

Additional Resources

Documentation

Visit our website for detailed guides, tutorials, and best practices.

Community

Connect with other users and share tips in our community forums.

Contact Us

For any questions not covered above, please don't hesitate to reach out:
General Support: saviourdog@gmail.com
Business Inquiries: saviourdog@gmail.com
Privacy Concerns: saviourdog@gmail.com